Rose Quartz Cleansing Wand

Thank you for shopping with us at Witchy Vibrations!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

 

ELIGIBILITY FOR REFUNDS AND EXCHANGES:

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• To complete your return, we require a receipt or proof of purchase.

• Only regular priced items may be refunded, sale items cannot be refunded.

• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

 

EXCHANGES:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at witchyvibrationz@gmail.com and send your item to: 

                         1708 Brookfield Drive
                         Ann Arbor, MI 48103

 

PARTIAL REFUNDS:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

• Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

 

LATE OR MISSING REFUNDS:

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at witchyvibrationz@gmail.com.

 

SHIPPING INFORMATION:

• Please do not send the product back to the manufacturer. It must be sent to the following Address:

                                          1708 Brookfield Drive
                                          Ann Arbor, MI 48103

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• We can not guarantee that we will receive your returned item.

Domestic shipping within the United States is free of charge. All orders are processed within 4 business days. During the holiday season shipping times may be longer. Customers will be emailed a tracking reference number once their order has been shipped out. Witchy Vibrations is not responsible for the wait or service of the postal service. Unfortunately, witchy vibrations does not offer international shipping, but there are hopes of changing that in the future. When returning a product you will need to pay for the shipping to the address listed below. Orders are shipped within 4 business days, the time taken for the post office to deliver your package is generally within 14 days.  It is best to use the tracking number sent by email to follow your package.

 

Shipment Address:

Witchy Vibrations 
1708 Brookfield Drive 
Ann Arbor, Michigan 
48103